Corporate Services


Provide high level administrative, strategic planning and operational support, research and advice to senior management on administrative matters such as staff management, financial planning, facilities management and informationservices.

The Corporate Services Department assumes responsibility for Human Resources, Employee Relations, Industrial Relations, Training, Performance Management, Talent Management, Organisational Development, Workforce Solutions as well as Payroll Administration.

Mr Zakhele Gamedze | CSM

The Corporate Services Manager is a key member of the Ezulwini Municipality (EZTC) leadership team with the responsibilities of a Chief Operating Officer, leading a team responsible for delivering IT, HR, financial management, learning and development, security, crisis management, contracts and vendor management, business planning, and estates support for the EZTC, an office of 5 different departments and the AMICAALL Office.


Recruitment and selection
Recruitment is defined as the process of identifying and making the potential candidates to apply for the jobs. Selection is defined as the process of choosing the right candidates for the vacant positions.
A payroll is a company's list of its employees, but the term is commonly used to refer to: the total amount of money that a company pays to its employees. a company's records of its employees' salaries and wages, bonuses, and withheld taxes. the company's department that calculates funds and pays these.
Performance Management
Performance management system is the systematic approach to measure the performance of employees. It is a process through which the organization aligns their mission, goals and objectives with available resources (e.g. Manpower, material etc), systems and set the priorities.
Training and development
Training and Development is a subsystem of an organization which emphasize on the improvement of the performance of individuals and groups. Training is an educational process which involves the sharpening of skills, concepts, changing of attitude and gaining more knowledge to enhance the performance of the employees.
Most administrative assistant duties revolve around managing and distributing information within an office. This generally includes answering phones, taking memos, and maintaining files. Administrative assistants may also be in charge of sending and receiving correspondence, as well as greeting clients and customers

Interview Tips

  • Be well presented (Smart casual to formal wear)
  • Keep eye contact with the interviewer
  • Keep your responses brief and straight to the point.

Duties &Responsibilities:

Leadership and Management:

  • Ensure successful day-to-day operation of the Consulate-General’s office.
  • Continuously review business processes to identify new ways of working and deliver a more effective, efficient and professional operation.
  • Direct line management of a team of four and countersigning for the Estates Manager. 
  • Financial planning and management, including quarterly financial reviews, annual allocation bid preparation, monthly spend reconciliation and annual business planning; 
  • Transaction processing, including project management of invoicing, collections and internal transfers;
  • Security, including facilitation of security clearances and management of external security vendors and OMIS accreditation as necessary;
  • Business continuity and crisis management resources, including routine tests of equipment and contacts networks;
  • Project management support for a major office refurbishment and co-location project.

Human Resources:

  • Oversee and implement HR policies, including terms and conditions of service and compliance with local labour law.  
  • Provide guidance on sensitive staff matters for both diplomatic and locally employee staff, including management issues and dispute resolution.  
  • Ensure good morale in the office and engagement from staff at all levels