Frequently asked questions.

Where we answer your quick questions about important topics and many other queries.

NB: you can also leave your questions for us to answer them later if you don’t find answers right away. We are also available on live chat, email and telephone for further details…

Services

A maximum period of six weeks and if you still do not
get any response you are allowed to start doing
preliminary works like setting out and digging trenches.

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    The shelters are for those street vendors who have
    Board’s permits. At the moment all the shelters are fully
    occupied. Alternatively, you can contact the committees
    of each of the markets and find out if any of them know
    of a stall to rent.

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    Ezulwini Town Council encourages land owners to develop their plots by raising the tariffs on undeveloped land. This is done to limit the number of unused plots which could promote criminal activity in the area by harboring thieves and potential to residents.

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    We are not able to cover the number of streets in one financial year due to financial constraint. While we are doing our best to cover all streets, the cost of installing streetlights in one road becomes more than the rates collected each year.

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    The Town Council has made available means of paying rates using electronic means. Different bank accounts on the rates section are available for use to pay rates.

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    In order to erect a wall fence, you will need a covering letter from a professional land surveyor and submission of four (4) sets of working drawings for approval as per building requirements. For detailed information, see forms and documents to download the form to fill.

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    A home occupation shall:
    1. Not operate beyond or exceed normal working hours. That is, 08:00 – 17:00 on weeks days and 08:00 – 13:00 on weekends.
    2. Have or been in a process of applying for a trading licence or an operational permit where applicable.

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    Recruitment

    There are usually announcements for current and coming openings for posts from the Town Council’s Offices but you can always apply for any post through the email recruitment@ezulwini.co.sz.

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    Currently there are no openings, but you can always refer to careers for available posts.

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    Public Health and Safety

    The program has a Home Based Care program, that has engaged
    trained community volunteers who conduct door to door visits
    and you may also contact the local AMICAALL office for assistance
    in accessing this service. It is also important that family members
    play a role in the care of ill relative and HBC givers can assist
    families to provide proper care and nutrition.

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    AMICAALL uses various methods and strategies to sensitize
    young people on HIV issues. HIV/AIDS is a complex issue so it is
    important that information given to young people is appropriate
    (age, education, etc) and presented in a manner that is engaging
    and encourages ongoing participation. Current activities with
    young people include; community income generating projects, youth clubs, health clubs, sport and many more. AMICAALL is currently developing new exciting strategies to work with young people in the town.

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    If you are interested in becoming a volunteer contact the
    AMICAALL Office. Unfortunately AMICAALL is unable to provide
    volunteers with allowances (due to lack of funding support)
    HOWEVER, AMICAALL endeavors to do all that it can to support
    its volunteers.

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    A Certificate issued by the Swaziland Environment Authority which certifies that SEA has consented to an existing undertaking continuing to operate or to a proposed project proceeding, subject to the proponent complying with the conditions specified in the certificate and in the approved comprehensive mitigation plan.

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    • Liquor license health reports are attended to by the Head Health Inspector of the Hhohho region. You may contact Mr. Matsenjwa at the Environmental Health Department in the Ministry of Health.
    • After health inspection is conducted you will be issued with a report from the Ministry of Health and a letter from the Town Clerk which will serve as proof that the town also sees fit for your operations under the urban area.
      • It is mandatory that you receive BOTH these letters(especially for new establishments) before submitting to the Licensing Officer because you may be issued with a license but if the Municipality has not issued that letter you shall not be allowed to operate in the Ezulwini Urban Area*.

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    Unfortunately they are no longer allowed. The Eswatini Water Services Corporation has installed a public infrastructure for Ezulwini. Please contact Local Authorities for more information of visit the EWSC website.

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    NERCHA, the Global Fund through CANGO and the World Food Program are the major funding partners for AMICAALL Eswatini. The Municipality of Ezulwini provides funds for all budgeted AMICAALL program activities. There are also residents and local businesses that support the program financially and otherwise.

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    Free condoms in the country are supplied by the donor from the United States of America or purchased by the government of Eswatini (Ministry of Health) from the Republic of South Africa

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    Corona Virus

    HIV positive people are allowed to fetch their medication at any health facility and should not miss their dates as this would compromise their health and highly expose them to the corona virus.

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    You can always give us a call, send us an email detailing your complaint or anonymously leave a comment on our website whereupon we will take action in response to your complaint. We promise to keep your identity confidential.

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    Studies have recently revealed that the corona virus spreads when a person comes into contact with droplets from an infected person. Wearing a face mask reduces the chances of getting the virus into your mouth and nostrils. Social distancing is still highly advised in places of gathering because it is still not possible to close your eyes while you move around.

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    20 or less people gatherings reduces the chances of the virus spreading quickly. However, it does not guarantee safety! It is very important that you keep social distancing between you and next person, or simply stay at home.

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